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Frequently asked questions
Everything you need to know before you book.
Booking
Is it cheaper to book direct than on Booking.com?
Yes. Booking here avoids the platform's commission, so the same dates cost less, and the total you see already includes every fee.
How do I pay?
By card (including Apple Pay and Google Pay) through Stripe, or by UK bank transfer when you book at least a few days ahead. Card bookings are confirmed instantly.
Do you offer weekly or monthly rates?
Yes. Stays of 7 nights or more and 28 nights or more get an automatic discount, shown in the price before you book. Contact us for longer lets.
Arrival
What time is check-in and check-out?
Check-in is from 3pm and check-out is by 11am. Early check-in or late check-out may be possible — message us before you arrive.
How do I get the keys?
All our apartments have private self check-in. We send the address, key-safe code and directions before your arrival once the booking is fully paid.
Is there parking?
Yes, private parking is available at or near each apartment. Some spaces carry a small charge; we'll confirm the details with your arrival guide.
The apartments
How far are you from Manchester Airport?
About 8 km, roughly 15 minutes by car. Central Manchester is a short train ride from Stockport station.
Is there WiFi and a kitchen?
Every apartment has free WiFi, a TV and a kitchen or kitchenette, and most have a washing machine.
Policies
Can I bring a pet?
Pets are by prior arrangement only. Please ask before booking.
What is your cancellation policy?
See our cancellation policy page for the exact terms. Any refund is worked out from the time you cancel, in UK time.
Still have a question?
Check live availability, or call and WhatsApp us for longer stays and group bookings.